Privacy Policy
The Dental People website is owned by The Dental People, which is a data controller of your personal data.
At The Dental People, we take your privacy seriously. We've crafted this policy to ensure you feel secure in how we handle your personal information.
We have adopted this Privacy Policy, which determines how we are processing the information collected by The Dental People, which also provides the reasons why we must collect certain personal data about you. Therefore, you must read this Privacy Policy before using The Dental People website.
We take care of your personal data and undertake to guarantee its confidentiality and security.
Personal information we collect:
When you visit the The Dental People, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the installed cookies on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically-collected information as “Device Information.” Moreover, we might collect the personal data you provide to us (including but not limited to Name, Surname, Address, payment information, etc.) during registration to be able to fulfill the agreement.
Why do we process your data?
Our top priority is customer data security, and, as such, we may process only minimal user data, only as much as it is absolutely necessary to maintain the website. Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding website usage. This statistical information is not otherwise aggregated in such a way that it would identify any particular user of the system.
You can visit the website without telling us who you are or revealing any information, by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the website’s features, or you wish to receive our newsletter or provide other details by filling a form, you may provide personal data to us, such as your email, first name, last name, city of residence, organization, telephone number. You can choose not to provide us with your personal data, but then you may not be able to take advantage of some of the website’s features. For example, you won’t be able to receive our Newsletter or contact us directly from the website. Users who are uncertain about what information is mandatory are welcome to contact us via Info@thedentalpeople.co.za.
Definitions
Terms used in this Privacy Policy have the meanings ascribed to them in the Protection of Personal Information Act 4 of 2013 and our Terms and Conditions.
Responsible Party
The responsible party is The Dental People, located at [Insert Address, Milnerton, Cape Town].
Information We Collect
When you use our booking service, you will be asked to provide your name, surname, email address, physical address, phone number, and ID number. You may also be asked certain health-related questions via a questionnaire.
Purpose of Information Use
Your information will be used for the following purposes:
To provide the dental services you requested
To offer health-related information and recommendations that may interest you
To contact you for surveys
For direct marketing purposes, unless you opt out
If you wish to opt out of receiving health-related information, direct marketing, or survey invitations, please email us at [Insert Email].
Disclosure of Information
If you do not provide the personal information mentioned above, we may be unable to deliver the requested services. Participation in surveys is optional, and any information provided will be used in an anonymous manner.
Data Storage and Retention
Your personal information will be stored securely. We maintain records of your dental journey for future reference and will retain this information until you request its deletion. Note that deletion does not extend to information held by any providers you may have visited.
Third-Party Sharing
We will not share your personal information with any third parties for promotional purposes or insurers/medical aids, except where necessary to provide the requested services (e.g., our dental providers, laboratories). If you book an appointment through an insurer or medical aid, we will inform them of your appointment only.
De-identified Data
We may use de-identified (anonymous) personal information for statistical and analytical purposes, ensuring that it cannot be re-identified.
Business Transfers
In the event of a merger, sale, or acquisition, we may transfer information about you to another company, notifying you in advance of this transition.
Links to other websites:
Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for such other websites or third parties' privacy practices. We encourage you to be aware when you leave our website and read the privacy statements of each website that may collect personal information.
Information security:
We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We keep reasonable administrative, technical, and physical safeguards to protect against unauthorised access, use, modification, and personal data disclosure in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.
Legal disclosure:
We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
Contact information:
If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to Info@thedentalpeople.co.za.