Terms and Conditions

We hope you love using The Dental People as much as we love providing quality dental care.

These Terms and Conditions (“Terms”) constitute an agreement between you and The Dental People (“we,” “us,” or “our”), the operator of our services.

By using our website and/or any of our services, you signify that you agree to these Terms and our Privacy Policy. If you do not agree, you may not use our website or services.

If you are registering an account or using our services on behalf of someone else, you represent that you are authorised to accept these Terms on their behalf.

  1. No Warranties
    We offer our website and services "as is" without warranties. You use them at your own risk. We do not guarantee the accuracy, reliability, or completeness of information provided, nor do we warrant that our services will be free from errors or viruses.

  2. No Medical Advice
    Information obtained from The Dental People, whether through our website or otherwise, is for informational purposes only and does not create a dental professional/patient relationship. It is not a substitute for professional medical advice, diagnosis, or treatment.

  3. Provider Selection
    While we provide lists of dental providers based on your criteria, you are responsible for choosing your provider. We do not endorse any provider and make no representations regarding the quality of their services. It is advisable to verify credentials independently before choosing a provider.

  4. Appointment Availability
    We cannot guarantee the availability of any provider at a specific time. We are not liable for cancelled or unfulfilled appointments or any injuries resulting from them.

  5. Your Responsibilities
    While our booking service is free, standard charges will apply for services rendered by providers. You are responsible for all activities on your account and must use our services for lawful, non-commercial purposes only.

You agree not to:

  • Copy or modify any content from our website

  • Use automated means to access our services

  • Schedule appointments without the intention of keeping them

  • Post false or misleading information

  1. Changes to Terms
    We may change these Terms at any time and will notify you via our website. Your continued use of our services following such changes constitutes acceptance of the new Terms.

  2. Links to Other Sites
    Our website may include links to third-party websites for your convenience. We do not endorse these sites and are not responsible for their content or accuracy.

  3. Content Submission
    If you submit feedback or inquiries about your experiences, you are responsible for the content you post. We reserve the right to review and delete any inappropriate submissions.

  4. Copyright and Ownership
    All content on our website is owned by us or our licensors and is protected by relevant laws. You may use it for personal, non-commercial purposes, but not for commercial gain.

  5. Limitation of Liability
    To the maximum extent permitted by law, we will not be liable for any damages resulting from your use of our website and services.

  6. Termination
    We may terminate your account without notice if you violate these Terms. You agree not to attempt to use our services after termination.

  7. Indemnification
    You agree to indemnify us from any claims, liabilities, or expenses arising from your use of our website or services.

  8. Entire Agreement
    These Terms and our Privacy Policy constitute the entire agreement between you and us. If any provision is deemed invalid, the remaining provisions will remain in effect.

  9. Governing Law
    These Terms are governed by the laws of the Republic of South Africa. Any disputes shall be resolved through arbitration in Sandton, following the expedited rules of the Arbitration Foundation of Southern Africa.

  10. Assignment
    We may assign our rights under this agreement at any time. You may not assign your rights without our prior written consent.

  11. Eligibility
    You must be 18 years or older to use our website and services.

Cookies:

The website uses cookies to help personalize your online experience. By accessing The Dental People, you agreed to use the required cookies.

A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

We may use cookies to collect, store, and track information for statistical or marketing purposes to operate our website. You have the ability to accept or decline optional Cookies. There are some required Cookies that are necessary for the operation of our website. These cookies do not require your consent as they always work. Please keep in mind that by accepting required Cookies, you also accept third-party Cookies, which might be used via third-party provided services if you use such services on our website, for example, a video display window provided by third parties and integrated into our website.

License:

Unless otherwise stated, The Dental People and/or its licensors own the intellectual property rights for all material on The Dental People. All intellectual property rights are reserved. You may access this from The Dental People for your own personal use subjected to restrictions set in these terms and conditions.

You must not:

  • Copy or republish material from The Dental People

  • Sell, rent, or sub-license material from The Dental People

  • Reproduce, duplicate or copy material from The Dental People

  • Redistribute content from The Dental People

This Agreement shall begin on the date hereof.

Parts of this website offer users an opportunity to post and exchange opinions and information in certain areas of the website. The Dental People does not filter, edit, publish or review Comments before their presence on the website. Comments do not reflect the views and opinions of The Dental People, its agents, and/or affiliates. Comments reflect the views and opinions of the person who posts their views and opinions. To the extent permitted by applicable laws, The Dental People shall not be liable for the Comments or any liability, damages, or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.

The Dental People reserves the right to monitor all Comments and remove any Comments that can be considered inappropriate, offensive, or causes breach of these Terms and Conditions.

You warrant and represent that:

  • You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;

  • The Comments do not invade any intellectual property right, including without limitation copyright, patent, or trademark of any third party;

  • The Comments do not contain any defamatory, libelous, offensive, indecent, or otherwise unlawful material, which is an invasion of privacy.

  • The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.

You hereby grant The Dental People a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats, or media.

Hyperlinking to our Content:

The following organizations may link to our Website without prior written approval:

  • Government agencies;

  • Search engines;

  • News organizations;

  • Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and

  • System-wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.

These organizations may link to our home page, to publications, or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party's site.

We may consider and approve other link requests from the following types of organizations:

  • Commonly-known consumer and/or business information sources;

  • Dot.com community sites;

  • Associations or other groups representing charities;

  • Online directory distributors;

  • Internet portals;

  • Accounting, law, and consulting firms; and

  • Educational institutions and trade associations.

We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of The Dental People; and (d) the link is in the context of general resource information.

These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products or services; and (c) fits within the context of the linking party's site.

If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to The Dental People. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.

Approved organizations may hyperlink to our Website as follows:

  • By use of our corporate name; or

  • By use of the uniform resource locator being linked to; or

  • Using any other description of our Website being linked to that makes sense within the context and format of content on the linking party's site.

No use of The Dental People's logo or other artwork will be allowed for linking absent a trademark license agreement.

Content Liability:

We shall not be held responsible for any content that appears on your Website. You agree to protect and defend us against all claims that are raised on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene, or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

Reservation of Rights:

We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.

Removal of links from our website:

If you find any link on our Website that is offensive for any reason, you are free to contact and inform us at any moment. We will consider requests to remove links, but we are not obligated to or so or to respond to you directly.

We do not ensure that the information on this website is correct. We do not warrant its completeness or accuracy, nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.

Disclaimer:

To the maximum extent permitted by applicable law, we exclude all representations, warranties, and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

  • Limit or exclude our or your liability for death or personal injury;

  • Limit or exclude our or your liability for fraud or fraudulent misrepresentation;

  • Limit any of our or your liabilities in any way that is not permitted under applicable law; or

  • Exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort, and for breach of statutory duty.

As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.

Last Updated: 2025-11-23